FAQ
Frequently Asked Questions
Q: What are Lighthouse Letters? A: Lighthouse Letters are written from Cabo da Roca, Europe's westernmost point. These letters explore themes of light, hope, and navigating storms. They're for anyone facing transitions, difficult times, or seeking contemplation. Each letter includes cyanotype art and poetry focused on finding light in dark times.
Q: What are Cottage Kitchen Letters? A: Cottage Kitchen Letters are written from my kitchen table on the Camino de Santiago in Portugal. These letters share the quiet rhythm of countryside life—market visits, seasonal recipes, motherhood, and creative living. They're cozy, grounding, and celebrate the beauty of everyday moments. Each includes art and poetry.
Q: Can I subscribe to both series? A: Yes! You can subscribe to both Lighthouse Letters and Cottage Kitchen Letters. Each series has its own distinct voice and theme, so many subscribers enjoy receiving both.
Q: What's included in each letter? A: Every letter is handwritten by me, then typed on my vintage typewriter. Each one includes art and a poem. You'll receive a physical letter in your mailbox—something real to hold and keep.
Q: When will I receive my letters? A: Letters are posted during the last week of each month. Delivery times vary depending on your location—typically 1-3 weeks for Europe, 2-4 weeks for North America, and 3-6 weeks for other international destinations. These letters take time to reach you, and that's intentional.
Q: Is postage included? A: Yes! Postage is included in your subscription price, no matter where you are in the world. No hidden costs.
Q: How do subscriptions work? A: Your subscription is billed monthly. Each month, you'll receive one handwritten letter in your mailbox. You can cancel anytime—there's no long-term commitment, no cancellation fees, and no penalties. Simply manage your subscription through your account settings or contact me directly.
Q: How do I cancel my subscription? A: You can cancel anytime through your account settings or by contacting me directly on candacejeanwilkinson@gmail.com and I'll cancel it for you. There are no cancellation fees or penalties.
Q: Can I gift a subscription? A: Yes! Subscriptions make beautiful gifts. Simply add the recipient's name and address at checkout, and they'll receive a letter every month. You can include a gift message to let them know it's from you
Q: Do you ship internationally? A: Yes! I ship worldwide. Postage is included no matter where you are.
Q: What if my letter gets lost in the mail? A: While rare, if your letter doesn't arrive, please contact me on candacejeanwilkinson@gmail.com and I'll send a replacement.